NHTSA Complaint #10810640 — 2007 DODGE GRAND CARAVAN

DURING PARK REAR PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE MANUALLY AND ELECTRONICALLY, SOMEONE FROM THE OUTSIDE HAS TO OPEN THE DOOR. THE UNLOCK MECHANISM IS UP BUT THE DOOR BUTTON FROM THE INSIDE WOULD NOT PUSH DOWN, THEREFORE NOT ALLOWING THE VAN DOOR TO OPEN. THIS IS BIG SAFETY PROBLEM, NO ONE CAN GET OUT MANUALLY AND ELECTRONICALLY FROM THE INSIDE. TOOK IT TO DODGE AND THEY CLAIM IT'S THE WIRE, BUT IT'S NOT BECAUSE THE WIRE IN GREAT CONDITION, BECAUSE IT'S BEEN REPLACE AND STILL HAVING THE SAME PROBLEM. IT'S NOT MOTOR BECAUSE ONCE IN A BLUE MOON IT WOULD OPEN PARTIALLY, BUT IT WOULD CLOSED AUTOMATICALLY IMMEDIATELY. I HAVE FILE NUMEROUS COMPLAINTS TO DODGE BUT NOTHING WAS DONE. I BELIEVE IT'S ELECTRONIC PROBLEM, WHICH HAS TO DO WITH ECM (ELECTRONIC CONTROL MODULAR). PLEASE CONTACT DODGE GRAND CARAVAN TO DILIGENTLY CHECK INTO THIS SAFETY ISSUE. THANK YOU. *TR