NHTSA Complaint #10356569 — 2004 BMW Z4 STEERING

Complaint Details

ODI Number	10356569
Vehicle	2004 BMW Z4
Component	STEERING
Date of Incident	August 15, 2010
Date Filed	September 20, 2010
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING ON THE HIGHWAY AT ABOUT 60 MPH EPS LIGHT CAME ON AND THE CAR LOST IT'S POWER STEERING. I GOT OFF THE HIGHWAY PARKED THE CAR, TURNED THE ENGINE OFF AND BACK ON AND EPS LIGHT WENT OFF. AFTER A COUPLE OF DAYS THE EPS LIGHT STARTED TO TURN ON EVERYDAY, SPECIALLY IN THE AFTERNOON. TOOK THE CAR TO A BMW DEALER AND THEY SAID IT WAS JUST A LOOSE CABLE. THE DAY AFTER I GOT MY CAR FROM THE DEALER AND NOTHING HAD CHANGED. TOOK IT BACK AND THEY SAID THEY HAD TO REPLACE THE WHOLE UPPER SECTION OF THE STEERING COLUMN QUOTING ME A TOTAL OF REPAIR COSTS OF $3000.00 AFTER DISCOUNTS. COULD NOT AFFORD THE REPAIR COSTS AT THAT MOMENT AND CAR HASN'T BEEN REPAIRED TILL THIS DAY. *TR

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