NHTSA Complaint #10355750 — 2009 FORD TAURUS

TL-THE CONTACT OWNS A 2009 FORD TAURUS. THE CONTACT STATED THAT WHEN HE WAS AT A STOP AND ATTEMPTED TO ACCELERATE, THE VEHICLE WOULD LOSE ALL POWER. THE ENGINE WOULD REV BUT NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER TOLD THE CONTACT THAT WAS HOW THE VEHICLE WAS DESIGNED.THE DEALER ALSO STATED THAT IT TOOK TIME TO SEND THE SIGNAL TO THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE PROBLEM. THE CURRENT MILEAGE WAS APPROXIMATELY 19,700. THE FAILURE MILEAGE WAS APPROXIMATELY 30.