NHTSA Complaint #10355713 — 2005 DODGE CARAVAN

TL* THE CONTACT OWNS A 2005 DODGE CARAVAN. HE ATTEMPTED TO ENTER THE VEHICLE USING THE REMOTE ENTRY BUT THE DOORS WOULD NOT UNLOCK. HE HAD TO OPEN THE DOORS BY MANUALLY INSERTING THE KEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THE REMOTE KEYS NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUES. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.