NHTSA Complaint #10355667 — 2003 JEEP LIBERTY SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10355667
Vehicle	2003 JEEP LIBERTY
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	March 15, 2010
Date Filed	September 15, 2010
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. SIX MONTHS AGO HE RECEIVED A RECALL NOTICE FOR THE UPPER BALL JOINTS, BUT THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED HIM THEY WILL CONTACT HIM WHENEVER THE PARTS ARRIVE. THE DEALER CONTINUES TO STATE THEY DO NOT HAVE THE PARTS FOR THE REPAIRS. HE CONTINUES TO CONTACT THE DEALER BUT HAD NOT TRIED ANOTHER DEALERSHIP. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 82,000. UPDATED 10/15/10 BF THE CONSUMER STATED THE PROBLEM HAS BEEN RESOLVED. UPDATED 10/21/10*JB

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