NHTSA Complaint #10355161 — 2002 FORD TAURUS

OVER THE COURSE OF 8 MONTHS ON THREE SEPARATE OCCASIONS, 3 OUT OF 4 FACTORY INSTALLED COIL SPRINGS ON MY 2002 FORD TAURUS SNAPPED AND PUNCTURED EACH CORRESPONDING TIRE. THE TAURUS WAS PURCHASED AND USED IN MICHIGAN FOR 6 YEARS, THEN I RELOCATED TO FLORIDA. WITHIN THE FIRST MONTH OF LIVING IN FLORIDA IS WHEN THE SPRINGS BEGAN TO SNAP ONE BY ONE. TWO OF THE SPRINGS BROKE WHILE MY VEHICLE WAS IN MY DRIVE WAY: 2 OF 3 SPRINGS SNAPPED WHILE THE VEHICLE WAS UNOCCUPIED IN PARK AND 1 OCCURRED WHEN I PUT THE VEHICLE INTO REVERSE. THE TAURUS HADN'T MOVED MORE THAN AN INCH FROM ITS PARKED POSITION WHEN THE THIRD SPRING SNAPPED AND PUNCTURED MY TIRE. AFTER THE FIRST SPRING SNAPPED, I HAD IT (AND THE TIRE) REPLACED AT A VEHICLE REPAIR SHOP. A MONTH LATER WHEN THE SECOND SPRING SNAPPED, I ALSO HAD THAT SPRING AND TIRE REPLACED AT A VEHICLE REPAIR SHOP. THE THIRD SPRING SNAPPED ABOUT 6 MONTHS AFTER THE SECOND SPRING SNAPPED AND AGAIN I HAD TO HAVE IT TOWED TO A REPAIR SHOP FOR A NEW COIL AND TIRE. IT WAS AT THIS TIME- WHEN THE THIRD SPRING WAS IN THE SHOP TO BE REPLACED- THAT I OPTED TO HAVE THE FOURTH AND FINAL SPRING REPAIRED SO AS TO AVOID EMINENT RUPTURE OF A FOURTH TIRE. *TR