NHTSA Complaint #10354882 — 2004 VOLKSWAGEN TOUAREG

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10354882
Vehicle	2004 VOLKSWAGEN TOUAREG
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 1, 2010
Date Filed	September 10, 2010
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

AT 94,000 MILES TRANSMISSION PROBLEMS, TOLD TRANSMISSION NON-SERVICEABLE VW DOES NOT RECOMMEND ANY TRANSMISSION FLUID REPLACEMENT. COULD BE GEAR BOX COST $2400 OR ENTIRE TRANSMISSION COST $7,000. VWA WILL PAY $1,000 TO OUR CHOICE OF GEAR BOX OR TRANSMISSION REPLACEMENT BUT IF WE CHOOSE WRONG REPAIR WILL NOT PAY FOR ANYTHING FURTHER! VWA OBVIOUSLY IS AWARE OF PROBLEM AND DESIGNED THE TRANSMISSION IN SUCH A WAY THAT IT CAN'T BE SERVICED. WE HAVE HAD PRIOR ENGINE COIL RECALL REPLACED, UPDATED COMPUTER SOFTWARE AND REPLACED DRIVE-TRAIN AT COST OF $1900 AT 74,000 MILES. *TR

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