NHTSA Complaint #10354813 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	10354813
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	July 5, 2010
Date Filed	September 10, 2010
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT OBSERVED WHEN THE FRONT DRIVER SIDE DOOR WAS OPENED THE HINGE WOULD MAKE A POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THAT THE DOOR WOULD NEED TO BE REPLACED TO CORRECT THE PROBLEM. THE REPAIR COST WAS $1,600. THE MANUFACTURED ISSUED A VOLUNTARY RECALL RELATED TO THE DEFECT; HOWEVER, THE RECALL EXPIRED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 83,000.

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