NHTSA Complaint #11118310 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	11118310
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	August 4, 2018
Date Filed	August 7, 2018
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS ON BOTH SIDES OF THE VEHICLE BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000. *TT CONSUMER STATED CAR WAS BROUGHT TO A MECHANIC WHO SAID THERE ARE PARTS OF BOTH DOORS THAT SHOULD LAST A LIFETIME ARE STARTING TO WEAR AWAY AND IS CAUSING THE DOORS TO MALFUNCTION. UPDATED 10/15/18*JB

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