NHTSA Complaint #10354734 — 1999 DODGE CARAVAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10354734
Vehicle	1999 DODGE CARAVAN
Component	AIR BAGS
Date of Incident	August 31, 2010
Date Filed	September 9, 2010
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE CLOCK SPRING ON THE AIR BAGS BROKE ON THE VEHICLE IN MAY OF 2010 AND IT WAS REPLACED UNDER CAMPAIGN NUMBER 04V480000;AIR BAGS. THE CONTACT STATED THAT ALL GAUGES GO OUT ON THE DASHBOARD WHEN THE FAILURE OCCURRED. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE HE DOES NOT HOW FAST THE VEHICLE IS TRAVELING AND HE DOES NOT KNOW HOW MUCH GAS IS IN THE VEHICLE. THE CONTACT STATED THAT THE PART IS SUPPOSED TO BE UNDER A LIFETIME WARRANTY, BUT THE PART HAD BROKEN ON THE VEHICLE TWICE IN THREE MONTHS. THE FAILURE MILEAGE WAS 100000 AND THE CURRENT MILEAGE WAS 103000.

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