NHTSA Complaint #10354503 — 2001 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10354503
Vehicle	2001 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	July 15, 2010
Date Filed	September 8, 2010
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I OWN A 2001 DODGE DURANGO. THE HORN HAS FAILED COMPLETELY. THE CRUISE CONTROL HAS FAILED COMPLETELY. THE AIRBAG LIGHT REMAINS ILLUMINATED ON THE DASHBOARD (ALONG WITH SEVERAL OTHER ICONS), AND NOW I'M FINDING OUT THAT IN THE EVENT OF AN ACCIDENT, THE DRIVER'S SIDE AIR BAG WILL ALSO FAIL. I AM TOLD THAT THIS IS DUE TO A FAILED "CLOCK SPRING" AND IT AFFECTS EVERY CONTROL LOCATED WITHIN THE STEERING WHEEL. THIS PART IS ON NATIONWIDE BACKORDER AND I WAS TOLD TODAY THAT 1,400 ARE BACKORDERED. SEVERAL DEALERS HAVE TOLD ME THEY HAVE NO IDEA OF WHEN (OR ACTUALLY IF) THIS PART WILL BE COMING IN. I UNDERSTAND THAT DODGE DAKOTAS WERE RECALLED FOR THIS VERY REASON, HOWEVER THERE WAS NO RECALL ON THE DODGE DURANGO. I AM NOW DRIVING A CAR WITH NO HORN, NO CRUISE CONTROL AND NO DRIVER'S SIDE AIRBAG. *TR

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