NHTSA Complaint #10871558 — 2001 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10871558
Vehicle	2001 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	April 28, 2016
Date Filed	May 31, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

ONE DAY I WAS OUT SHOPPING PARKED MY CAR GOT OUT TRIED TO LOCK DOORS THEY WOULD LOCK UNLESS I MANUALLY DID IT. THE NEXT DAY I NOTICED MY HEADLIGHTS, INSIDE LIGHTS, WINDSHIELD WIPERS, AND VOLUME CONTROL ON STARING WHEEL WOULD NOT WORK. THAT SAME DAY WHEN I STARTED MY CAR IT STARTED GREAT AS ALWAYS BUT THERE WAS A CLICKING NOISE ON THE DRIVER SIDE BY THE FRONT WHEEL. I TOOK IT TO MIDAS THEY DIAGNOSED IT AND FIXED IT, 3 DAYS LATER MY CAR DID THE SAME THING HE TOLD ME TO TAKE IT TO THE DODGE DEALER. I'VE TRIED THEY WONT CALL BACK! NOW THERE IS A RED SECURITY LIGHT THAT CAME ON AND WONT GO OFF EVEN WHEN THE CAR ENGINE IS OFF. AFTER 4 DAYS OF MY CAR BEING PARKED WITH THE SECURITY LIGHT ON MY CAR IS NOW DEAD. I'VE READ ONLINE THAT ITS A ALARM SYSTEM AND I NEED A KEY TO PROGRAM IT. I BOUGHT MY CAR USED FROM THE DEALER AND DID NOT RECEIVE AN ALARM KEY, ALARM KEY PAD OR EVEN A SPARE KEY FIR MY CAR. I SEE A LOT OF REVIEWS ONLINE ABOUT THIS ISSUE, THIS HAS BEEN GOING ON FOR 1 MONTH OR LONGER NOW. I BELIEVE ITS A FACTORY ISSUE. IM STILL GOING TO CONTACT THE DEALER AND GET AN APPOINTMENT TO GET Y CAR FIXED.

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