NHTSA Complaint #10354500 — 2002 CHEVROLET MALIBU

TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT ATTEMPTED TO START THE IGNITION, AND THE ENGINE WOULD NOT COMPLETELY TURN OVER. SUDDENLY, THE ANTI-THEFT SYSTEM WARNING LIGHT ILLUMINATED IN A FLASHING MOTION FOR TEN MINUTES AND THEN THE ENGINE STARTED. THE CONTACT STATED THE FAILURE OCCURRED INTERMITTENT AND WOULD REQUIRE A TEN MINUTE WAITING PERIOD BEFORE THE ENGINE WOULD START. ALSO, SHE STATED THERE HAD BEEN OCCASIONS WHEN THE ENGINE WOULD NOT START AFTER THE TEN MINUTES WAITING PERIOD; AND RECOMMENDED DISENGAGING THE ANTI-THEFT SYSTEM TO RESOLVE THE PROBLEM. THE BATTERY HAD BEEN REPLACED BY AN INDEPENDENT MECHANIC. THE FAILURE CONTINUED TO OCCUR. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THAT THE FAILURE WAS RELATED TO THE ELECTRONIC SYSTEM. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.