NHTSA Complaint #10354392 — 2005 FORD ESCAPE HYBRID

POWER STEERING GOES OUT ON MY '05 FORD ESCAPE HYBRID. HAPPENED ONCE WHEN I HAD CAR ABOUT 3 YEARS AND FORD SAID A FLUKE. DIDN'T HAPPEN AGAIN UNTIL '09 BUT NEVER WAS HAPPENING WHEN I DROVE IT IN AND FORD COULDN'T FIND PROBLEM. I WAS ABLE TO GET THERE WHILE IT WAS HAPPENING BUT THEY STILL COULDN'T SAY FOR SURE BUT SUGGESTED I PAY TO REPLACE STEERING WIRING HARNESS AND SENSOR. I HESITATED TO DO THIS AS SEVERAL PEOPLE INCLUDING ANOTHER FORD MGR SAID DIDN'T MAKE SENSE AND ANOTHER FORD MGR SAID DIDN'T KNOW FOR SURE THAT WOULD TAKE CARE OF PROBLEM. SOMETIMES IT IS FINE FOR MONTHS, OTHER TIMES HAPPENS EVEN WHEN I FIRST TURN THE CAR ON. SOMETIMES THE STEERING JUST FEELS "LOOSE"....NOT NORMAL. USUALLY THOUGH, I'M DRIVING AND THE STEERING WHEEL MAKES A PULL LEFT AND THE STEERING GOES OUT. FORD MGR TOLD ME IT'S SAFE TO DRIVE BUT IT'S GETTING MORE NERVE WRACKING - SUDDEN HARD PULLS LEFT BUT POWER STEERING STAYS ON - FOR AWHILE. ONCE HAPPENED WHILE AT A COMPLETE STOP AT AN INTERSECTION. DRIVING A STRAIGHT LINE ISN'T BAD BUT TIGHT TURNS ARE DIFFICULT AND U TURNS NEARLY IMPOSSIBLE. I'M AFRAID TO DRIVE TO THE MOUNTAINS. *TR