NHTSA Complaint #10353596 — 2010 FORD EXPLORER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10353596
Vehicle	2010 FORD EXPLORER
Component	SEATS
Date of Incident	September 1, 2010
Date Filed	September 2, 2010
Mileage	9,860 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I RENTED A 2010 FORD EXPLORER YESTERDAY (1-SEPT-2010) WHILE MY CAR WAS BEING REPAIRED--I IMMEDIATELY NOTICED THAT THE FRONT HEADRESTS ARE DESIGNED SO THEY LEAN FORWARD WAY TOO FAR, HITTING THE BACK OF MY HEAD AND PREVENTING ME FROM SITTING IN A COMFORTABLE DRIVING POSITION. TOTALLY RIDICULOUS! GLAD I ONLY WILL HAVE IT FOR A DAY OR TWO; I WOULD NEVER BUY SUCH A VEHICLE, IT HURTS MY BACK AND NECK. *TR

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#10786535 — October 27, 2015 — TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT FAILED TO RE-ADJUST FOR...

#10519473 — June 12, 2013 — TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THE DESIGN OF THE DRIVER AND FRONT PASSENGER SEAT HEAD ...

#10445768 — January 29, 2012 — THE HEADREST ON MY JUST PURCHASED 2010 FORD EXPLORER TILT SO FAR FORWARD THAT IT IS UNCOMFORTABLE TO DRIVE. AFTER RE...

#10411475 — July 8, 2011 — IF FORD EVER DECIDES TO RECALL THESE FORWARD LEANING HEADRESTS PLEASE PUT ME AT THE TOP OF THE LIST WITH ALL OF THESE...

#10394450 — April 6, 2011 — THE ACTIVE HEAD RESTRAINT SYSTEM IN THE 2010 FORD EXPLORER PUSHES MY HEAD FORWARD WHEN I SIT STRAIGHT IN THE SEAT. I ...

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