NHTSA Complaint #10353544 — 2010 VOLKSWAGEN JETTA

HI, WE PURCHASED A 2010 VW JETTA TDI SPORTWAGEN IN SEPTEMBER OF LAST YEAR AND WITHIN THE FIRST 300 MILES IT WENT INTO A LIMP MODE WITH REDUCED POWER AND THE GLOWPLUG LIGHT WAS FLASHING. I LIMPED HOME AT HALF POWER AND PARKED IT. WHEN I WENT TO START IT TO SEE WHAT THE MILEAGE WAS THE CAR HAD NO PROBLEM. I MADE THE DEALER AWARE OF THIS AND THEY BLEW IT OFF AS A FLUKE AND IF IT HAPPENED AGAIN TO CALL THEM. AT AROUND 750 MILES WE WERE DRIVING ON THE HIGHWAY AND WERE PASSING A CAR WHEN THE CAR AGAIN WENT INTO A REDUCED POWER LIMP MODE AND ALMOST CAUSED ME TO GET INTO AN ACCIDENT SINCE THE PERSON BEHIND ME ALMOST REAR ENDED US. I HAD TO VERY CAREFULLY PULL OVER TO THE SIDE OF THE ROAD AT 10:00 PM. I SHUT THE CAR OFF AND RESTARTED IT AFTER WAITING 2 MINUTES AND IT STARTED UP AGAIN LIKE NOTHING HAPPENED. I CALLED MY DEALER AND MADE AN APPOINTMENT TO DROP IT OFF TELLING THEM I DON'T WANT IT BACK UNTIL THE PROBLEM IS FIXED. THEY KEPT IT FOR TWO WEEKS AND DROVE IT AROUND PUTTING 500 MILES ON IT THAT THEY SAID WERE TROUBLE AND EVENT FREE. THEY COULDN'T REPLICATE THE PROBLEM AND WHEN THEY RAN A DIAGNOSTIC THEY FOUND THAT THE EGR VALVE WAS THROWING A CODE. THEY SAID THAT THEY CHECKED IT, CLEARED THE CODE AND THAT'S IT. NOW AFTER ALMOST 10,000 MILES WE NEVER HAD A PROBLEM AGAIN BUT I DO BELIEVE THEY DID A SECRET FIX AND GAVE IT BACK TO ME. IT WAS VERY SCARY TO HAVE THE STALLING HAPPEN TO ME OUT OF THE BLUE ON THE HIGHWAY. SOMEONE NEEDS TO INVESTIGATE THIS. *TR