NHTSA Complaint #10353522 — 2011 HYUNDAI SONATA

MY 2011 SONATA HAS 7600 MILES ON IT. THE PROBLEM BEGAN AROUND 5000 MILES, BUT HAS GOTTEN PROGRESSIVELY WORSE. UPON TRYING TO TURN THE CAR OFF, THE ENGINE SHUTS OFF, BUT THE KEY IS STUCK IN THE ACCESORY POSITION. I CAN RESTART THE CAR AND DRIVE, BUT I CAN'T GET THE KEY OUT. IT JUST STAYS EITHER IN THE ACCESORY OR THE ON POSITION. I'VE HAD TO UNHOOK MY BATTERY TO KEEP IT FROM DYING BECAUSE I CAN'T GET THE KEY OUT. AT FIRST, I COULD JUST MOVE THE GEARSHIFT OUT OF PARK AND BACK INTO PARK, AND THAT WOULD USUALLY UNLOCK THE KEY. AS TIME WENT BY, THE PROBLEM WENT FROM HAPPENING ONCE A WEEK, TO ONCE A DAY, TO NEARLY EVERY SINGLE TIME I DRIVE THE CAR. ALSO, ONCE IT STARTED HAPPENING MORE FREQUENTLY, I COULDN'T TROUBLESHOOT TO GET THE KEY OUT. I WOULD JUST HAVE TO WAIT, SOMETIMES UP TO TWO HOURS, AND TRY AGAIN. EVENTUALLY, THE KEY WOULD JUST POP RIGHT OUT AS IF NOTHING HAD BEEN WRONG IN THE FIRST PLACE. VERY FRUSTRATING AND TIME CONSUMING. THE CAR IS CURRENTLY AT THE DEALERSHIP GETTING A NEW IGNITION. WE'LL SEE HOW IT WORKS. *TR