NHTSA Complaint #10353470 — 2000 TOYOTA TUNDRA

TL*THE CONTACT OWNS A 2000 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 45-50 MPH HE HEARD A LOUD NOISE AND THE LEFT REAR SPRING BROKE WHICH CAUSED THE VEHICLE TO STOP IMMEDIATELY. HE ENGAGED THE ACCELERATOR PEDAL AND HEARD ANOTHER LOUD NOISE AND COASTED THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT IT WOULD BE 3 MONTHS BEFORE THEY COULD REPAIR HIS VEHICLE BECAUSE OF THE BACK LOG OF RECALLS. THE DEALER PERFORMED THE RECALL WORK ON HIS VEHICLE ON AUGUST 23, 2010; RECALL 09V444000, STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS. AS HE WAS DRIVING FROM THE DEALERSHIP HE ENGAGED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR; HE INFORMED THE SERVICE MANAGER OF THE FAILURE. THE SERVICE MANAGER ADVISED THE TECHNICIANS TO CLEAN, ADJUST THE REAR BRAKES AND RELIEVE SOME TENSION ON THE PARKING BRAKE CABLE. THE FOLLOWING DAY THE DEALER ADVISED HIM THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER WAITING FOR THE PARTS TO BE AVAILABLE. THE FAILURE MILEAGE WAS 102,168 AND THE CURRENT MILEAGE WAS 102,192.