NHTSA Complaint #10353411 — 2008 MERCURY MARINER HYBRID ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10353411
Vehicle	2008 MERCURY MARINER HYBRID
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 31, 2010
Date Filed	September 1, 2010
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

VEHICLE SHUT DOWN WHILE DRIVING ON THE INTERSTATE, IMMEDIATELY LOSING ALL POWER. MESSAGE ON DASH READ "STOP SAFELY NOW". THIS IS A VERY DANGEROUS ISSUE. DRIVING ON THE INTERSTATE AT 65 MPH & LOSING ALL ABILITY TO ACCELERATE OR MAINTAIN SPEED IS VERY SCARY. MAKING MATTERS WORSE, THIS OCCURRED DURING A POURING RAINSTORM & IN A CONSTRUCTION ZONE. I PULLED OVER AND TURNED OFF IGNITION. I WAS ABLE TO RESTART THE VEHICLE. IT THEN SHUT DOWN REPEATEDLY EVERY 2 MILES. THE ONLY WAY TO RESTART WAS TO PULL OVER AND TURN OFF THE IGNITION. I GIMPED IT TO THE CAR DEALER. NOW HAVE A $700 BILL TO FIX THE AIRFLOW MODE DOOR ACTUATOR AND THE MOTOR COOLING PUMP. WE WERE TOLD THERE WAS A SHORT THAT WAS KEEPING THE COOLING PUMP FROM WORKING. THUS THE ENGINE WAS OVERHEATING AND SHUTTING OFF. HAVING READ SIMILAR COMPLAINTS, I AM CONCERNED THAT THIS IS A COMMON ISSUE WITH THIS VEHICLE. *TR

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