NHTSA Complaint #10353348 — 2007 TOYOTA COROLLA

MY DAUGHTER'S 2007 COROLLA "CHECK ENGINE LIGHT" ILLUMINATED WHILE DRIVING BACK TO COLLEGE ON 8/29/10. SHE STATED THAT THE CAR STARTED TO JERK PERIODICALLY ALSO. SHE WAS ABLE TO DRIVE HOME SAFELY THE FOLLOWING DAY AND I TOOK IT TO MY MECHANIC ON 8/30/10. HE SAID THAT THERE WAS A BULLETIN RELEASED REGARDING A RECALL ON THE ECM AND TO TAKE IT TO THE DEALER FOR REPAIR. I TOOK IT TO TOYOTA MALL OF GEORGIA AND HANDED THE SERVICE REP THE PRINTOUT OF THE BULLETIN AND EXPLAINED WHAT HAD HAPPENED. I ASKED HIM IF THIS HAD TO DO WITH THE RECENT RECALL - HE SAID THAT THIS WASN'T RECENT SINCE THE DATE ON THE BULLETIN WAS 2007. HE SAID PROBABLY THE ECM NEEDED TO BE REPLACED AND WOULD CALL WHEN HE KNEW FOR SURE. A FEW HOURS LATER HE SAID THAT THE ECM WAS REPLACED AT NO CHARGE. IN THE INTERIM, I HAD DONE SOME RESEARCH AND FOUND THAT THERE WAS A RECALL BULLETIN ISSUED ON 8/26/10 SO WHEN I PICKED UP THE CAR LATER THAT EVENING, I QUESTIONED A DIFFERENT SERVICE REP AND HE SAID HE DIDN'T KNOW ABOUT ANY RECALL! HUH? DIDN'T THE OTHER REP TELL ME THAT THIS WAS FROM 2007? I SAID WHY DID YOU REPLACE THE ECM THEN, HE SAID BECAUSE THERE IS A START UP ISSUE WITH THE ECM. I TOLD HIM WE WEREN'T HAVING START UP TROUBLE, BUT THAT THE ENGINE LIGHT CAME ON AND THE CAR STARTED TO JERK. I TOLD HIM WHAT I HAD LEARNED ABOUT THE ENGINE STALLING WHILE DRIVING AND ASKED HIM IF THESE ISSUES WERE FIXED WITH THIS REPLACEMENT AND HE SAID NO, JUST THE START UP ISSUE!! HE SAID SINCE THERE WASN'T A RECALL ON THE STALLING ISSUE, THEY COULDN'T FIX THIS. I WAS TOTALLY CONFUSED AND DID NOT FEEL SAFE PUTTING MY DAUGHTER BACK IN THAT CAR. NOW I SEE ALL THESE COMPLAINTS GOING BACK TO 2007 REGARDING THIS. TOYOTA HAS KNOWN ABOUT THIS FOR 3 YEARS AND HAS DONE NOTHING TO INFORM THE PUBLIC. MEANWHILE MY DAUGHTER HAS BASICALLY BEEN DRIVING A TIME BOMB FOR THE PAST 3 YEARS!! I DON'T FEEL THAT THE REPLACEMENT HAS CORRECTED THE PROBLEM, SO NOW WHAT IS MY RECOURSE? PLEASE HELP! *TR