NHTSA Complaint #10353310 — 2008 FORD TAURUS X STEERING

Complaint Details

ODI Number	10353310
Vehicle	2008 FORD TAURUS X
Component	STEERING
Date of Incident	August 15, 2010
Date Filed	September 1, 2010
Mileage	58,953 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

POWER STEERING , INTERMITTENT DIS-ENGAGEMENT. THIS WAS NOTICED BY MY WIFE IN EARLY AUGUST 2010. SHE SAID IT WAS GETTING HARDER AND HARDER TO TURN. I DROVE THE CAR FOR A WEEK AND IT BECAME WORSE, (POWER STEERING FLUID LEVELS WERE TOPPED OFF). IT WOULD WORK SOME TIMES AND THEN COMPLETELY FAIL LEAVING ONLY MANUAL STEERING WITHOUT POWER ASSIST. WHEN I DROVE ON THE FREEWAY I COULD FEEL THE SYSTEM COMING IN AND OUR OF POWER, THIS CAUSED A VERY DANGEROUS SENSATION AS I NEVER KNEW WHEN POWER STEERING WOULD BE ACTIVE AND IF I HAD TO DO AN ACCIDENT AVOIDANCE MOVE AT HIGH SPEED I WOULD NOT BE ABLE TO DUE TO THE LACK OF POWER STEERING. I READ THAT THERE IS A SERVICE BULLETIN ON THIS PROBLEM, I BROUGHT IT TO THE DEALER AND HE WILL GLADLY FIX IT AT A COST OF $1400. MY CAR HAS 58,800 MILES ON IT AND IS OUT OF WARRANTY. THE DEALER WANTS $562.37 FOR LABOR, $ 562.37 FOR A 8G1Z-3504-D STEERING GEAR, $190.43 FOR 8G1Z-3A674-A PUMP, AND $69.95 FOR AN ALIGNMENT. *TR

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