NHTSA Complaint #10353294 — 2010 CADILLAC SRX
POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA
Complaint Details
| ODI Number | 10353294 |
| Vehicle | 2010 CADILLAC SRX |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,549 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
ON TWO SEPARATE OCCASIONS THE FIRST ON MAY 21, THE SECOND ON AUGUST 14, WHILE DRIVING MY 8 MONTH OLD 2010 CADILLAC SRX WITH 8549 MILES ON IT AT SPEED, DASHBOARD LIGHTS GO CRAZY, I GET A STABILITRAK WARNING AND THE CAR AUTOMATICALLY SHIFTS INTO NEUTRAL. THE ONLY WAY TO GET INTO A GEAR TO DRIVE IS TO TURN OFF THE CAR LET IT SIT FOR AT LEAST 90 SECONDS THEN RE START AND GO. FIRST TRIP TO THE DEALERSHIP THEY COULD SEE WHAT HAPPENED BUT NOT WHY IT HAPPENED. THEY TOOK THINGS APART AND PUT THINGS TOGETHER HOPING TO CATCH A LOOSE FITTING. SECOND TOW TO THE SHOP, AUGUST 14TH, THE CAR IS STILL THERE AS OF 9/1. I AM TOLD THAT A PART IS NEEDED AND THAT PART IS ON BACK ORDER AND WON'T BE IN FOR ANOTHER 2 WEEKS OR SO. PART NEEDED IS TRANSMISSION CONTROL MODULE. *TR