NHTSA Complaint #10352268 — 2004 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL PERTAINING TO POSSIBLE FRAME CORROSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND TO HAVE RUST INHIBITOR SPRAYED ON THE FRAME OF THE VEHICLE. THE DEALER DID NOT LOCATE A CORROSION FAILURE IN THE FRAME AND THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DIFFERENT DEALER FOR REPAIRS. THE SECOND DEALER DISCOVERED HOLES AND CORROSION ON THE FRAME. THE DEALER DEEMED THE VEHICLE AS UNSAFE TO DRIVE AND ADVISED THAT THE FRAME WOULD NEED REPLACING. THE DEALER WOULD HAVE TO REBUILD THE ENTIRE TRUCK. THE CONTACT STATED THAT HE NO LONGER WANTED OWNERSHIP OF THE TRUCK AND BELIEVED THAT THE MANUFACTURER SHOULD TAKE THE LIABILITY FOR THE VEHICLE. THE FAILURE MILEAGE WAS 47,500.