NHTSA Complaint #10351901 — 2003 TOYOTA PRIUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10351901
Vehicle	2003 TOYOTA PRIUS
Component	STEERING
Date of Incident	August 21, 2010
Date Filed	August 26, 2010
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

2003 TOYOTA PRIUS STEERING FAILURE - WHILE DRIVING IN TRAFFIC IN LOS ANGELES, TURNING LEFT AT A STOP SIGN THE STEERING SYSTEM LOCKED. I RESET THE CAR AND COULD NOT REGAIN CONTROL UNTIL PUTTING THE CAR INTO REVERSE AND THEN PULLING FORWARD AGAIN. THE CAR THEN CONTINUES TO INTERMITTENTLY LOCK IN THE LEFT TURN POSITION AND YOU MUST USE FORCE TO TRY TO CENTER AND STEER AGAIN. TOOK TO DEALER AND THEY SAID THE RACK AND PINION SYSTEM HAS FAILED $3500.00 TO REPAIR. THIS CAR IS NOT SAFE TO DRIVE UNTIL THE STEERING CAN BE REPAIRED, I REALLY LIKE THIS CAR BUT DON'T KNOW IF I CAN EVER PUT MY FAMILY IN IT AGAIN. THE STEERING FAILURE IS VERY DANGEROUS AND HAD NO WARNING. *TR

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