NHTSA Complaint #11491025 — 2003 TOYOTA PRIUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11491025
Vehicle 2003 TOYOTA PRIUS
Component STEERING
Date of Incident
Date Filed
Mileage 176,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2003 Toyota Prius. The contact stated that while driving at 65 MPH, the steering wheel began to vibrate with an unknown message displayed on the instrument panel. As the failure persisted, the message disappeared, and the contact was able to drive to her destination. Upon restart of the vehicle, the contact received a do not drive message on the instrument panel with the steering wheel vibrating. Due to the failure, the contact had the vehicle towed to a dealer where it was diagnosed with a defective steering sensor. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 11V304000 (Steering). The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 176,000.

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