NHTSA Complaint #10351438 — 2001 KIA RIO

TL* THE CONTACT OWNS A 2001 KIA RIO. THE CONTACT STATED WAS DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO SWITCH LANES WHEN SHE HEARD AN UNUSUAL NOISE SIMILAR TO RUMBLING METAL, FOLLOWED BY A LOUD CLUNK. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE YET WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE SHE WAS ADVISED THAT THE WHEEL BEARING SPACER WOULD NEED REPLACING. THE DEALER MADE REPAIRS TO THE VEHICLE YET THE FAILURE RECURRED WITHIN SIX MONTHS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED EIGHT TIMES FOR THE FAILURE SINCE PURCHASE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 81,000.