NHTSA Complaint #10351417 — 2007 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10351417
Vehicle 2007 SATURN ION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 56,388 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I CAME HOME LAST NIGHT AROUND 10:40PM, WENT TO SHUT MY CAR OFF AND THE KEY WOULD NOT COME OUT OF THE IGNITION - IT WAS STUCK "ON". I TOOK MY CAR TO MY PARENTS HOUSE (MY DAD HAS TOOLS) AND AFTER SEVERAL FAILED ATTEMPTS TO GET THE KEY OUT, I CALLED ONSTAR AND THEY DISPATCHED A LOCAL TOW TRUCK COMPANY TO COME. THE GUY WAS VERY RUDE AND BASICALLY MADE ME FEEL STUPID FOR HAVING THIS HAPPEN AND ACTED LIKE HE COULDN'T HELP ME WITH THAT, SO I CANCELED THE TOW. WE PULLED SOME FUSES AND DISCONNECTED THE BATTERY AND FIGURED SINCE AT THAT TIME IT WAS 12:30AM THAT I WOULD CALL SATURN IN THE MORNING. I WENT ON THE CONSUMER AFFAIRS WEBSITE AND FOUND THIS HAS HAPPENED ALOT TO PEOPLE ALL OVER THE COUNTRY WITH MY SAME CAR! AND NOTHING IS BEING DONE ABOUT GETTING A RECALL, AND THEY ARE CHARGING PEOPLE UP TO $500 OR MORE TO FIX IT. I THINK GM SHOULD RECALL THIS IGNITION LOCK AND ALL OF THESE CHARGES FOR THE DEFECTIVE PART SHOULD BE COVERED BY THEM. IT'S NOT THE CAR OWNER'S FAULT THAT THE PART IS BAD. I ONLY HAVE APPROX. $50K MILES ON MY 2007 ION. I TOLD THE SATURN SERVICE DEPARTMENT I WOULD CALL THEM BACK AS I AM NOT IN A POSITION TO PAY THAT RIGHT NOW, SO I AM NOT SURE WHAT I AM GOING TO DO. *TR

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