NHTSA Complaint #10351285 — 2009 INFINITI G37

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10351285
Vehicle 2009 INFINITI G37
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 11,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

1. I WAS DRIVING MY 2009 INFINITI G37XS ON I-95 NEAR PHILADELPHIA. I WAS USING CRUISE CONTROL WITH SPEED SET AT NEAR 65MPH. I WAS LISTENING TO PANDORA INTERNET RADIO ON MY HTC EVO 4G ANDROID PHONE USING WIMAX (4G WIRELESS). THE HTC EVO WAS BEING CHARGED USING A CELLET PMOTQ9C CAR CHARGER FOR CELL PHONES. 2. OUT OF BLUE, ALL ELECTRICAL AND ELECTRONIC SYSTEM WENT BLACK. ALL DASHBOARD DISPLAY(LCD), ENTERTAINMEN/NAVIGATION SYSTEM AND AC AND LEFT/RIGHT TURN SIGNAL AND LIGHTING ALL WENT OUT. NOTHING ELECTRONIC WORKS INCLUDING TURN SIGNAL/EMERGENCY LIGHT. I WAS QUITE NERVOUS, BUT DIDN'T WANT TO STOP AT MIDDLE OF INTERSTATE FREEWAY AND DRIVE STRAIGHT HOME AND PRAYED THAT POWER TRAIN STAY WORKING TILL I GOT HOME. THANK GOD, IT DID. AS SOON AS I STOPPED THE CAR BY PRESSING THE START/STOP BUTTON AFTER I DROVE INTO MY GARAGE, I WAITED A MINUTE OR TWO AND TRIED TO START MY CAR BY PRESSING THE START/STOP BUTTON WHILE PRESSING THE BREAK PEDAL. THE CAR WOULD NOT START. I THOUGHT THAT MY WIRELESS CARD KEY HAD BAD BATTERY. SO I SPENT 15MIN OR SO TO FIND MY 2ND WIRELESS CARD KEY AND STRANGELY ENOUGH I WAS ABLE TO START THE CAR. HOWEVER, THE "SERVICE ENGINE SOON" LIGHT ON DASHBOARD WENT ON. I CALLED THE DEALER SERVICE AND WANTED TO BRING THE CAR. BUT DEALER DIDN'T HAVE ANY LOAN CAR AVAILABLE TILL NEXT TUESDAY. SO I WAITED AND DROVE CAREFULLY WITH MY CAR AND BROUGHT IT TO DEALER ON THE FOLLOWING TUESDAY. AGAIN STRANGELY, JUST ONE DAY EARLIER, THE "SERVICE ENGINE" LIGHT DISAPPEARED. I TRUSTED DEALER HAD RIGHT EQUIPMENT TO DIAGNOSE. 3. DEALER TOOK A FEW DAYS LOOKED AT IT AND COULD ONLY TOLD ME SOME LIMITED DIAGNOSTIC INFO ABOUT LOSS OF COMM AND COULD NOT PIN POINT THE ROOT CAUSE OF PROBLEM. I EXPRESSED MY SAFETY CONCERNS ON AT NIGHT DRIVING ON I-95 SITUATION WHEN THIS HAPPENS AGAIN. THE DEALER ASSURED ME THAT ALL TESTS WERE DONE AND NO PROBLEM WAS FOUND AND THE CAR WAS SAFE TO DRIVE. 4. I DON'T FEEL COMFORTABLE AND FEEL THAT MAYBE NHTSA CAN BETTER INVESTIGATE THIS. *TR

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