NHTSA Complaint #10351013 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10351013
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 1, 1901
Date Filed	August 20, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

2004 FORD EXPLORER. CONSUMER STATES TRANSMISSION PROBLEM *TGW THE CONSUMER STATED THE TRANSMISSION WOULD SLIP OUT OF GEAR AND THEN THERE WAS A HARSH BANG WHEN IT WAS PUT INTO REVERSE. THE CONSUMER BEGAN TO EXPERIENCE PROBLEMS NOT LONG AFTER THE VEHICLE WAS PURCHASED. HE TOOK THE VEHICLE TO THE DEALER AND UPON INSPECTION IT WAS DISCOVERED THE FACTORY PUT IN THE WRONG FLUID. HOWEVER, TWO YEARS LATER THE PROBLEM RESURFACED. THE CONSUMER WENT BACK TO THE DEALER AND THEY REPLACED THE TRANSMISSION FLUID. THE PROBLEM WENT AWAY FOR A WEEKS, BUT SOON RETURNED. *JB

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