NHTSA Complaint #10350840 — 2010 KIA SOUL STRUCTURE

Complaint Details

ODI Number	10350840
Vehicle	2010 KIA SOUL
Component	STRUCTURE
Date of Incident	April 24, 2009
Date Filed	August 20, 2010
Mileage	250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

I HAVE 2010 KIA SOUL THAT I BOUGHT IN APRIL 2009. THE PROBLEM IS THAT IN THE INTERIOR IS VERY EASILY DAMAGED. THE INTERIOR PLASTIC IS OF LOW ENOUGH QUALITY THAT WHEN GETTING IN AND OUT OF THE CAR ONE'S FINGERNAILS CAN CAUSE A SCRATCH. I TAKE CARE OF ALL MY VEHICLES AND ARMOR ALL THE INTERIORS REGULARLY, BUT EVEN THOUGH THE INTERIOR LOOKS LIKE A 20 YEAR OLD CAR. I ALREADY CONTACTED KIA 8 MONTHS AGO AND THEY TOLD ME I WOULD HEAR BACK FROM THEM WITH A SOLUTION FOR THE FIRST RUN SHOULD INTERIOR PROBLEM IN Q1 2010. I HAVE CONTACTED THEM MANY TIMES SINCE THEN AND ALL I HAVE GOTTEN BACK IS THAT THEY HAVE RECEIVED MY COMPLAINT AND ARE WORKING ON A FIX. *TR

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