NHTSA Complaint #10348011 — 2010 KIA SOUL

DEEP SCRATCHES TO PILLARS, DOORS, GLOVE BOX, DASH BOARD AND CENTER CONSOLE DUE TO THE MATERIAL USED IN THE MANUFACTURING OF THE VEHICLES INTERIOR. AT 3000 I BEGAN LETTING MY DEALERSHIP KNOW, THEY SAID THEY HAD NO IDEA, KIA AMERICA INSISTS THEY LET ALL THE DEALERSHIPS KNOW OF THE DEFECT. KIA AMERICA WILL NOT SUBMIT ANYTHING IN WRITING, THEY ONLY GIVE A REFERENCE NUMBER AND SAY THEY ARE WORKING ON THE PROBLEM. THEY HAVE WORKING ON A SOLUTION FOR CLOSE TO TWO YEARS, ENOUGH IS ENOUGH. I CAN'T SELL OR TRADE MY CAR IN BECAUSE I HAVE SUFFERED SUCH A LOSS DUE TO THE DEPRECIATION OF MARKET VALUE. MY INTERIOR LOOKS LIKE IT IS 10 YEARS OLD, I NOTICED THE ISSUE AT 1000MILES AND NOW HAVE 9000MILES AND STILL NO WORD FROM KIA. *TR