NHTSA Complaint #10350459 — 2009 MAZDA MAZDA5

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10350459
Vehicle	2009 MAZDA MAZDA5
Component	TIRES
Date of Incident	June 2, 2010
Date Filed	August 18, 2010
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

AT ABOUT 30,000 MILES, I NOTICED CONSIDERABLE VIBRATION AND A THUMPING NOISE, PARTICULARLY PROMINENT IN THE RIGHT FRONT QUADRANT. WHEN THE DEALERSHIP CHECKED THE PROBLEM IT WAS DIAGNOSED AS UNEVEN TIRE WEAR ON THE FRONT TIRES AND I PURCHASED TWO NEW TIRES AND HAD AN ALIGNMENT PERFORMED. THE PROBLEM RECURRED WITHIN 10,000 MILES, AFTER THE NEXT SERVICE. ONCE AGAIN THE DIAGNOSIS WAS UNEVEN TIRE WEAR, THIS TIME ON THE SET OF TIRES WHICH HAD NOT BEEN REPLACED. THE DEALER INDICATED THAT THEY NEEDED TO BE REPLACED AS THEY WERE A SAFETY RISK. ADDITIONALLY THE DEALER INDICATED THAT THE MAZDA 5 WAS HARD ON ITS REAR TIRES (FROM WHICH THESE HAD BEEN ROTATED AT THE LAST SERVICE). A QUICK REVIEW OF A VARIETY OF FORUMS WOULD INDICATE THAT THIS IS A PROBLEM THAT OTHERS HAVE EXPERIENCED AND THAT, IN ADDITION TO THE POOR QUALITY TOYO TIRES WHICH ARE ORIGINAL EQUIPMENT, WEAK ALLOY WHEELS MAY ALSO PLAY A ROLE. *TR

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#10448444 — February 18, 2012 — AUTO HAS HAD TO HAVE COMPLETE SET OF TIRES BECAUSE OF PREMATURE WEARING ON OUTER EDGE OF TIRES AFTER ONLY 32,000 MIL...

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