NHTSA Complaint #10350419 — 2004 DODGE DURANGO

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10350419
Vehicle	2004 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 1, 2010
Date Filed	August 18, 2010
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE OIL WARNING LIGHT ILLUMINATED AND THERE WAS AN UNUSUAL TICKING COMING FROM THE VEHICLE. THE VEHICLE THEN STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE WHERE IT WAS EXAMINED BY AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT THERE WAS A THICK LAYER OF BURNED OIL SLUDGE ON THE ENGINE VALVE COVERS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

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