NHTSA Complaint #10350237 — 2007 SUZUKI SX4

THIS ISSUE DEALS WITH THE PASSENGER AIRBAG SENSOR IN MY 2007 SUZUKI SX-4. THE SENSOR FIRST STARTED GIVING ME PROBLEMS ABOUT A YEAR AGO. I TOOK THE CAR IN TO BILL SIEDLE'S SUZUKI WHERE THEY RESET THE LIGHT. I WENT ONLINE AND BEGAN READING THRU THE BLOGS AND NOTICED THAT THIS APPEARS TO BE A COMMON PROBLEM THAT MANY SUZUKI SX-4S ARE HAVING. RECENTLY I TOOK MY CAR IN FOR SOME WARRANTY WORK REGARDING CONCERNING THE TRANSMISSION. WHEN I GOT MY CAR BACK THE AIRBAG SENSOR LIGHT WAS ON AGAIN. I MENTIONED IT TO THE SERVICE REPRESENTATIVE WHO EXPLAINED TO ME THAT IT WAS A DEFECT WITH A SENSOR IN THE PASSENGER SEAT AND BECAUSE THE CAR WAS OUT OF ITS BUMPER TO BUMPER WARRANTY I WOULD HAVE TO PAY FOR THE EXPENSES MYSELF. THE SENSOR BY ITSELF COST AN AMAZING $2400. I CONTACTED SUZUKI IN CALIFORNIA TO SEE WHAT COULD BE DONE. THEY HAD ME CONTACT SOMEONE AT BILL SIEDLE'S SUZUKI AND REQUEST A GOODWILL SERVICE. THEY DENIED THE GOOD WILL SERVICE. COINCIDENTLY, I DROVE A 2009 SUZUKI SX-4 WHILE VACATIONING IN PUERTO RICO AND IT ALSO HAPPENED TO HAVE THE SAME ISSUES. IT'S EVIDENT THAT THERE IS AN ISSUE WITH THIS SENSOR AND SUZUKI REFUSES TO CORRECT IT. I'VE HAD NUMEROUS ISSUES RELATING TO MY SUZUKI RANGING FROM COSMETICS TO MECHANICAL ISSUES, EVEN THE SENSORS IN THE TIRES WHICH MONITOR TIRE PRESSURE ARE BROKEN AND NOW MY TPMS LIGHT IS CONSTANTLY LIT ON MY DASHBOARD. I DO HAVE 90,000 MILES ON MY CAR BUT I KEEP IT IN PRISTINE CONDITION AND ANY OF THE MECHANICS WHO HAVE WORKED ON THE CAR CAN TESTIFY TO THIS. HOWEVER, MY PROBLEMS WITH THE AIRBAG LIGHT DON'T APPEAR UNIQUE BASED ON THE ENDLESS FORUMS THAT I'VE READ AND 90,000 FREEWAY MILES DON'T WEAR OUT AN AIRBAG SENSOR IN 3 YEARS. ADDITIONALLY, IT DEALS WITH THE SAFETY OF MY FAMILY. I HAVE NO IDEA HOW THAT AIRBAG WITH REACT IN THE EVENT OF AN ACCIDENT. WHATEVER THE ISSUE IS, IT ALSO GIVES AN INDICATION THAT THE PASSENGER SEATBELT IS NOT ON. I WOULD APPRECIATE YOU LOOKING INTO THIS ISSUE. THANKS FOR YOUR HELP. *TR