NHTSA Complaint #10350164 — 2009 SATURN OUTLOOK ELECTRICAL SYSTEM

Complaint Details

ODI Number	10350164
Vehicle	2009 SATURN OUTLOOK
Component	ELECTRICAL SYSTEM
Date of Incident	August 12, 2010
Date Filed	August 17, 2010
Mileage	23,234 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FIRST OCCURRENCE: JUNE 21, 2010--BATTERY DEAD, KEY STUCK IN IGNITION. CHARGED BATTERY OVERNIGHT. DROVE TO DEALERSHIP ON JUNE 22, 2010. DEALERSHIP STATED "BATTERY FAILED LOAD TEST, REPLACED BATTERY." SECOND OCCURRENCE: AUGUST 11, 2010--BATTERY DEAD, KEY STUCK IN IGNITION, UNABLE TO PLACE IN NEUTRAL. CHARGED BATTERY OVERNIGHT (UNSUCCESSFUL). TOWED TO DEALERSHIP ON AUGUST 12, 2010. DEALERSHIP STATED "TROUBLE SHOOT STARTER AND CHARGED SYSTEM. BATTERY FAILED TEST, REPLACED BATTERY." I WAS TOLD BY DEALERSHIP ADVISOR THAT IT WAS JUST A BAD BATTERY. (THIS IS THE SECOND TIME TO JUST BE A BAD BATTERY.) ADVISOR SAID THEY RAN A PARASITIC TEST ON THE BATTERY TO MAKE SURE NOTHING WAS DRAWING TOO MUCH FROM THE BATTERY. THAT TEST CAME BACK NORMAL. *TR

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