NHTSA Complaint #10350030 — 2010 HYUNDAI SANTA FE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10350030
Vehicle	2010 HYUNDAI SANTA FE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 13, 2010
Date Filed	August 17, 2010
Mileage	3,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING 25 MPH WHEN SHE HEARD AN UNUSUAL NOISE. IMMEDIATELY, THE VEHICLE GAUGES BEGAN TO SHAKE. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY. AS SHE RESUMED DRIVING AND REACHED 25 MPH, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND IT WAS DETERMINED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER OFFERED TO REPLACE THE TRANSMISSION WITH A REBUILT TRANSMISSION. THE CONTACT WAS NOT CERTAIN IF THE REBUILT TRANSMISSION WOULD REPAIR THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 3,700.

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