NHTSA Complaint #10349722 — 2008 FORD FOCUS

CAR DOOR LOCKS ON 2008 FORD FOCUS SE WILL NOT UNLOCK WITH ELECTRONIC POWER BUTTON, KEY FOB REMOTE, DOOR KEY, PULLING UP ON PLUNGER OR ATTEMPTING TO OPEN DOOR WITH HANDLE OR ANY COMBINATION OF THE ABOVE. DOORS LOCK AUTOMATICALLY AT 5 MPH SO IT IS IMPOSSIBLE TO AVOID LOCKING AND THEN PASSENGERS MUST CRAWL OUT OF ANOTHER DOOR. SO FAR NO ONE HAS BEEN TRAPPED, BUT I HAVE HANDICAPPED FRIENDS AND A PREGNANT DAUGHTER, WHAT HAPPENS WHEN THEY CANNOT GET OUT. IT SEEMS TO BE TEMPERATURE RELATED AND MECHANICAL - THE FIRST TIME IT WAS FIXED UNDER WARRANTY, BUT NOW I AM HAVING TO PAY FOR THE REPAIRS EVEN THOUGH RECURRING AND DEALER REFUSES TO ACKNOWLEDGE ANY PROBLEM WITH THE LOCKS THAT INTERMITTENTLY LOCK AND THEN UNLOCK WHEN THE TEMPERATURE DROPS AT NIGHT - IT IS AS IF I NEED TO CAMP OUT AT THE DEALER UNTIL IT HAPPENS. *TR