NHTSA Complaint #10349078 — 2000 FORD TAURUS SUSPENSION:REAR

Complaint Details

ODI Number	10349078
Vehicle	2000 FORD TAURUS
Component	SUSPENSION:REAR
Date of Incident	June 7, 2010
Date Filed	August 12, 2010
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ON MY 2000 FORD TAURUS SEDAN, THE RIGHT REAR SUSPENSION SPRING HAS BROKEN. FORTUNATELY, IT DID NOT PUNCTURE THE TIRE, BUT MY MECHANIC SAID IT COULD HAVE AND THAT HE HAD SEEN A NUMBER OF OTHER TAURUSES WHERE THAT PRECISE PROBLEM HAD OCCURRED. A SIMILAR ISSUE WAS IDENTIFIED WITH THE FRONT SPRINGS AND A RECALL WAS ISSUED TO ADD PROTECTIVE CAPS TO PREVENT A DANGEROUS CONDITION. IN ADDITION, FORD REPLACED BROKEN SPRINGS, ALTHOUGH I BELIEVE THIS WAS A CUSTOMER SERVICE CHOICE BY FORD, RATHER THAN A CONDITION OF THE RECALL. I REPORTED THE ISSUE TO FORD, BUT THOUGHT NHTSA SHOULD BE MADE AWARE OF THE ISSUE AS WELL. WE LIVE IN THE GREATER CHICAGO AREA. *TR

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