NHTSA Complaint #10348911 — 2008 NISSAN SENTRA STEERING

Complaint Details

ODI Number	10348911
Vehicle	2008 NISSAN SENTRA
Component	STEERING
Date of Incident	April 16, 2009
Date Filed	August 11, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

FOR A YEAR OR SO MY STEERING HAS BEGUN TO SHAKE AND MAKE A CLICKING SOUND, ESPECIALLY WHILE GOING DOWN A HILL AND APPLYING THE BRAKES. AT FIRST I THOUGHT IT WAS MY BRAKES, AND I TOOK THE CAR TO MY MECHANIC. HOWEVER, AFTER AN INSPECTION OF THE ENTIRE VEHICLE, MY CAR RECEIVED A CLEAN BILL OF HEALTH. EVEN THE BRAKES WERE IN GREAT CONDITION. THE MECHANIC DID WITNESS MY COMPLAINT WHILE ROAD TESTING THE VEHICLE AND INFORMED ME THAT IT SEEMS TO BE A DESIGN FLAW IN MY STEERING COLUMN. HE OFFERED TO ORDER PARTS AND REPLACE THE DAMAGED COMPONENT, BUT MY CAR IS NOT EVEN THREE YEARS OLD! THE CLICKING CAN ALSO BE HEARD WHEN THE CAR IS IN PARK AND YOU JUST TURN THE WHEEL FROM SIDE TO SIDE. THE CLICKING WAS BARELY NOTICEABLE AT FIRST, BUT AFTER ABOUT SIX MONTHS IT BECAME PROGRESSIVELY WORSE. NOW IT IS LOUD ENOUGH AND MY WHEEL SHAKES SO BADLY THAT MY PASSENGERS ASK ME WHAT IS WRONG WITH MY CAR. SOMETHING IS JUST NOT RIGHT. *TR

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