NHTSA Complaint #10513685 — 2008 NISSAN SENTRA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10513685
Vehicle	2008 NISSAN SENTRA
Component	ELECTRICAL SYSTEM
Date of Incident	May 14, 2013
Date Filed	May 27, 2013
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

VEHICLE WAS PARKED IN PARKING LOT. STEERING WHEEL WAS LOCKED AND WHEELS WERE STRAIGHT. CAR WAS ATTEMPTED TO START MORE THEN 10 TIMES. A FLASHING REG CAR WITH A KEY ICON LIGHT WAS ACTIVE ON THE DASH. ACCORDING TO THE OWNERS MANUAL THE IGNITION SYSTEM WAS LOCKED OUT AND HAD TO BE RESET BY THE DEALER. CAR WAS TOWED TO THE REPAIRING DEALER. DEALER SAID KEY AND INTERNAL CHIP WERE BAD AND HAD TO BE REPLACED. TOOK TECH 30 MINUTES JUST TO GET STEERING UNLOCKED. NEW KEYS WERE MADE AND CAR STILL DID NOT START. DEALER SAID BODY CONTROL MODULE (BCM) HAD TO BE REPLACED AS IT WAS BLOWN, EVEN THOUGH OTHER SYSTEMS CONTROLLED BY BCM WERE OPERATIONAL. REPAIR WAS 1,200. FILED A COMPLAINT WITH NISSAN AND THEIR CUSTOMER RELATIONS DEPARTMENT SAID IT WAS NOT A COMMON PART THAT HAD TO BE REPLACED. *TR

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