NHTSA Complaint #10348797 — 2008 BUICK ENCLAVE

2008 BUICK ENCLAVE. CONSUMER EXPRESSES DISCONTENT REGARDING COMPENSATION FOR THE LOSS OF A FEATURE ON THE VEHICLE THAT WAS PAID FOR IN THE ORIGINAL PURCHASE *TGW ACCORDING TO THE RECALL LETTER, THE CONSUMER WAS TO RECEIVE A $100.00 STIPEND TO COMPENSATE HIM FOR THE REMOVAL OF THE HEATED WIPER WASHER FLUID SYSTEM. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED HE HAD TO MAIL IN A FORM AND A COPY OF THE REPAIR ORDER DOCUMENTING THE REMOVAL OF THE FEATURE. THE CONSUMER HAS SINCE TRADED THE VEHICLE, BUT STILL BELIEVES HE SHOULD BE COMPENSATED SINCE HE PAID FOR THE FEATURE IN THE ORIGINAL PURCHASE. *JB