NHTSA Complaint #10348493 — 2000 PONTIAC GRAND AM

TL*THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THE VEHICLE WOULD NOT START BECAUSE OF THE PASS LOCK SYSTEM. THE CONTACT HAD TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC BUT THE MECHANIC COULD NOT FIND THE ISSUE BECAUSE THE PROBLEM IS INTERMITTENT. THE CONTACT STATED THAT THE DEALER WANTED TO LOOK AT THE VEHICLE BUT HE COULD NOT DO ANYTHING UNLESS THEY WERE ABLE TO DUPLICATE THE FAILURE. THE MECHANIC STATED THAT IN ORDER TO REMEDY THE PROBLEM THE TUMBLERS IN THE IGNITION AND THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REPAIR DOES NOT REMEDY THE FAILURE. THE CONTACT WAS CONCERNED THAT HE COULD POTENTIALLY BECOME STRANDED WHENEVER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 97,000.