NHTSA Complaint #10347600 — 2000 FORD WINDSTAR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) AND RECEIVED REPAIRS AT AN AUTHORIZED DEALER. AFTER REPAIRS, THE ABS WARNING LIGHT WOULD CONTINUOUSLY ILLUMINATE SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DISCOVERED THAT FLUID WAS LEAKING ONTO THE ABS MODULE. THE DEALER ADVISED THE CONTACT THAT THE REPAIRS WOULD BE AT HER EXPENSE BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL CAMPAIGN. THE MANUFACTURER ADVISED THAT THE DECISION IF THE VEHICLE WOULD BE REPAIRED A SECOND TIME WOULD BE AT THE DEALERS DISCLOSURE AND THAT RECALL REPAIRS WERE A ONE TIME REPLACEMENT OF THE FAILURE. THE CONTACT STATED THAT SHE DID NOT EXPERIENCE ANY FAILURES PRIOR TO HAVING REPAIRS UNDER THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 70,000. UPDATED 11/03/10 *BF THE CONSUMER STATED THE DEALER DENIED FLUID WAS LEAKING WAS LEAKING ONTO THE ABS AND INSISTED THE VEHICLE NEEDED A NEW ABS SENSOR. UPDATED 11/04/10