NHTSA Complaint #10347524 — 2006 FORD EXPLORER

WE PURCHASED A 2006 FORD EXPLORER A FEW YEARS AGO AND EVER SINCE WE GO IT, WE HAVE BEEN HAVING ISSUES WITH THE WRENCH LIGHT COMING ON. WHEN THIS LIGHT TURNS ON THE CAR STARTS JERKING AND WE CANT STEP ON THE GAS ANY MORE BECAUSE THE CAR HESITATES TO GO. WE HAVE TO PULL OVER TURN THE CAR OFF, WAIT A WHILE THEN TURN IT BACK ON AND THE CAR IS OK AGAIN, BUT THE ENGINE LIGHT STAYS ON SOMETIMES FOR A FEW HOURS AND SOMETIMES FOR A FEW DAYS. WHEN WE 1ST HAD THE PROBLEM WE TOOK IT BACK TO THE DEALER AND THEY SAID NOTHING WAS WRONG. WE TOOK IT BACK A FEW MORE TIMES AND THEY KEPT TELLING US THE SAME THING. WELL THAT DEALER CLOSED, WE TOOK IT TO OTHER FORD DEALERS AND THEY WOULD TELL US THE SAME THING, THERE IS NOTHING WRONG WITH THE CAR. WELL AT 1ST IT WOULD HAPPEN LIKE ONCE EVER 2 TO THREE WEEKS, THEN IT WOULD DO IT LIKE ONCE A DAY, WELL NOW IT DOES IT EVERYDAY MORE THAN ONCE A DAY. TWO DAYS AGO I WAS ON THE FREEWAY GOING 70 MILES AN HOUR IT HAPPENED TO ME. I ALWAYS HAVE MY 8 YEAR OLD DAUGHTER WITH ME SO IM USUALLY ON CARPOOL. WELL WHEN THIS HAPPENED I HAD TO GET OUT OF CAR POOL CROSSING THE YELLOW LINES JUST SO THAT I CAN GET TO THE OTHER SIDE TO PULL OVER, AND I CANT STEP ON THE GAS. SO I TURNED THE CAR OFF, WAITED A WHILE AND THEN TURNED IT BACK ON AND CONTINUED. THEN IT HAPPENED AGAIN NOT 2 TIMES, 6 TIMES TOTAL THAT DAY WHILE TRAFFIC IS MOVING AT 70 MILES AN HOUR, WE ALMOST CRASHED. I AM TIRED OF TAKING IT TO THE DEALER JUST FOR THEM TO SAY NOTHING IS WRONG. I EMAILED FORD CORPORATE AND ALL THEY CAN SAY IS TAKE IT AND HAVE IT DIAGNOSED. I TOLD THEM WE HAVE DONE THAT MANY TIMES AND THEY TELL US THE SAME THING. I GOT MAD SO I CALLED TO SPEAK TO A MANAGER, WHICH WAS NO HELP. SHE SAID FOR ME TO HAVE IT DIAGNOSED AGAIN. I ASKED HER IF THEY FOUND SOMETHING WRONG WITH THE CAR, IS FORD GOING TO HAVE IT FIXED AND SHE SAID NO. I LOOKED IN TO THIS AND THERE SEEMS TO BE LOTS OF PEOPLE WITH THIS SAME DANGEROUS PROBLEM WITH THEIR 2006 FORD EXPLORER. *TR