NHTSA Complaint #10347424 — 2003 TOYOTA HIGHLANDER

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10347424
Vehicle	2003 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	August 2, 2010
Date Filed	August 5, 2010
Mileage	95,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

SUNDAY 8/1/10 THE DRIVERS' SIDE VISOR IN OUR 2003 TOYOTA HIGHLANDER WAS FINE. MONDAY 8/2/10 WHEN ATTEMPTING TO POSITION THE VISOR IT WOULD FLOP DOWN AND HANG IN A VERTICAL POSITION OBSTRUCTING THE DRIVERS VIEW OF THE ROAD, YOU COULD NOT BEND IT BACK AGAINST THE WINDSHIELD. IT BLOCKS THE DRIVER'S VIEW MAKING IT UNUSABLE AND UNSAFE. I WENT TO THE TOYOTA DEALER TO HAVE IT REPAIRED. THE DEALER CLAIMED THAT IT COULD NOT BE REPAIRED AND THAT A REPLACEMENT WOULD COST OVER $700 DOLLARS. THE ATTACHMENT IS WHERE THE PROBLEM IS. THEY CLAIMED THEY COULDN'T FIX IT. THIS IS A CLEAR SAFETY ISSUE AND I FEEL THAT TOYOTA SHOULD BE RESPONSIBLE FOR ITS REPAIR. *TR

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Other VISIBILITY Complaints

#10574220 — March 22, 2014 — THE DRIVER'S SIDE SUN VISOR FLOPS DOWN, BLOCKING THE DRIVER'S VISION. IT WILL NOT STAY IN THE "UP" POSITION. WHEN I...

#10466570 — July 19, 2012 — THE DRIVER SIDE SUN VISOR WILL NOT STAY UP ALL OF THE WAY, IT HANGS DOWN AND AS I DRIVE IT FALLS ALL OF THE WAY DOWN....

#10466575 — July 19, 2012 — THE DRIVER SIDE SUN VISOR DOES NOT STAY UP, IT HANGS DOWN INTERFERING WITH VISION AND FALLS DOWN AS I DRIVE. I FEEL T...

#10456365 — April 24, 2012 — TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR BROKE AND BLOCKED ...

#10428184 — October 2, 2011 — DRIVERS SIDE SUN VISOR WON'T STAY AGAINST WINDSHIELD - IT IS BLOCKING VIEW OF THE ROAD - A SAFETY HAZARD. *TR

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