NHTSA Complaint #10456365 — 2003 TOYOTA HIGHLANDER

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10456365
Vehicle	2003 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	February 6, 2008
Date Filed	April 24, 2012
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR BROKE AND BLOCKED HER VISIBILITY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE VISOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 05/24/12*LJ

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