NHTSA Complaint #10347353 — 2002 TOYOTA RAV4

I PURCHASED MY USED 2002 TOYOTA RAV4 ON 12/10/05 FROM SOUTH COAST TOYOTA OF COSTA MESA. SHORTLY AFTER PURCHASING IT, I RECEIVED SOME KIND OF "ADJUSTMENT NOTICE" ASKING ME TO BRING THE CAR IN, WHICH I DID. I ASKED WHAT THEY NEEDED TO DO TO THE CAR, THEY WOULD NOT DIRECTLY ANSWER MY QUESTION AND SAID IT "WAS NOTHING, JUST A MINOR ADJUSTMENT." IN SEPTEMBER OF 2008, SHORTLY AFTER MY WARRANTY HAD EXPIRED AND MY CAR WAS JUST OVER 83,000 MILES, THE TRANSMISSION BEGAN SLIPPING COMPLETELY OUT OF GEAR WHILE I WAS DRIVING IT, AND THEN IT WOULDN'T SHIFT INTO GEAR, AND I WOULD SUDDENLY HAVE NO CONTROL OVER THE CAR SO I HAD TO STOP, AND THEN TRY TO GET IT IN GEAR, OR DRIVE HOME IN 1ST. I HAD TO DRIVE FROM 1ST GEAR OR 4TH. I WAS UNABLE TO DRIVE IT ON THE FREEWAY TO GET TO WORK, AND HAD TO STOP DRIVING IT ALL TOGETHER ON THE STREET. THE DEALER WOULD NOT REPLACE THE TRANSMISSION. THE PRICE HE QUOTED ME TO "REPLACE THE TRANSMISSION AND ECU" WAS AROUND $4,500. I WAS FURIOUS, AS THE REASON I PURCHASED TOYOTAS WAS BECAUSE THEY DROVE 200,000 MILES AS LONG AS YOU PROPERLY MAINTAINED THEM, WHICH I ALWAYS DID. I WENT AND HAD TO PAY $2,593.00 AT IRVINE TRANSMISSION CENTER IN IRVINE, CA ON 9/24/08. AFTER REPLACING THE TRANSMISSION AND TEST DRIVING IT, IT WAS READY FOR PICKUP. WHEN THEY GOT IN THE CAR TO DRIVE IT UP TO ME, SUDDENLY THE NEW TRANSMISSION WOULDN'T SHIFT. SO, THEY RESEARCHED THE PROBLEM AND TOLD ME THE COMPUTER (ECU) APPARENTLY HAD TO BE REPLACED ALSO, AND THEY HAD DISCOVERED THROUGH ONLINE SITES THAT TOYOTA WAS HAVING PROBLEMS WITH THIS VEHICLE. THE DEALER CHARGED ME $500 TO REPLACE THE ECU. THE DEALER SOLD ME A RAV4 THEY KNEW WAS HAVING TRANSMISSION AND ECU FAILURE. I WROTE TOYOTA A COMPLAINT. I BELIEVE I SHOULD BE REIMBURSED THE MONEY I AM OUT, AND THIS CAR SHOULD BE RECALLED WITH THE HUNDREDS OF COMPLAINTS, IF NOT THOUSANDS, THAT HAVE BEEN REPORTED. I REQUEST YOU TAKE ACTION! *TR