NHTSA Complaint #10346472 — 2004 CADILLAC SRX

WE HAVE OWNED A 2004 CADILLAC SRX FOR ABOUT A YEAR AND A HALF. FOR THE PAST 6 MONTHS IT HAS BEEN GIVING US AN ERROR CODE SERVICE STABILITY SYSTEM. I TOOK IN INTO MY LOCAL MECHANIC BUT HE SAID I WOULD NEED TO TAKE IT TO THE DEALER BUT SINCE THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME HE RAN A DIAGNOSTIC AND REPLACED SEVERAL COMPONENTS INCLUDING THE MAC SENSOR. AFTER ABOUT A MONTH I FINALLY WAS ABLE TO GET INTO THE DEALER KEN BATCHELLOR IN SAN ANTONIO, TX. IN THE MEAN TIME THE CHECK ENGINE LIGHT WAS BACK ON AND THE CAR WAS STARTING TO LOCK UP ON THE FREEWAY WHEN THE ERROR CODE CAME ON. THIS WAS TRULY A FRIGHTENING AND VERY DANGEROUS SITUATION. THE ONLY WAY TO TEMPORARILY FIX THE SITUATION WAS TO STOP THE VEHICLE TURN IT OFF AND RESTART THE CAR. THE DEALER REPLACED THE SAME THINGS AS THE MY MECHANIC AND A FEW OTHER THINGS AND SAID IT WAS FIXED. I TOOK IT HOME AND IMMEDIATELY THE PROBLEM CAME BACK AND I TOOK IT BACK TO THE DEALER. HE REPLACED THE CATALYTIC CONVERTER AND SAID THE STEERING WHEEL SENSOR NEEDED TO BE REPLACED. AFTER PAYING MY MECHANIC $540, THE DEALER $1700, I WAS NOT WILLING TO SPEND THE $1800 FOR THE SENSOR. I FEEL ALONG WITH THE HUNDREDS OF OTHER PEOPLE WITH THIS PROBLEM THAT THIS SHOULD BE A RECALL AND GM SHOULD HAVE TO REIMBURSE THOSE OF US THAT HAVE SPENT MONEY BECAUSE THE DEALERS SAY THERE IS NO COVERAGE. PLEASE CHECK OUT THE MANY BLOGS ONLINE SUCH AS WWW.EDMONDS.COM AND ABOUT AUTOMOBILE.COM TO SEE HOW BIG OF AN ISSUE THIS IS AND HOW DANGEROUS THIS SITUATION IS. THANK YOU FOR YOUR TIME. *TR