NHTSA Complaint #10346322 — 2003 TOYOTA AVALON

TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE BEGAN MOVING TO THE LEFT. HE HAD TO GUIDE THE STEERING WHEEL TO THE RIGHT IN ORDER TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE, AND THEY ROTATED, BALANCED THE TIRES, AND PERFORMED A FRONT END ALIGNMENT. THE CONTACT STATED THAT THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND HE WAS ADVISED THAT IT WAS A DEFECT FROM THE MANUFACTURER. THE MECHANIC ALSO EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. HE REFERENCED RECALL 10V345000, STEERING AND HIS VEHICLE WAS A PART OF THE RECALL. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THEY DO NOT HAVE THE PARTS TO PERFORM THE RECALL REPAIR AT THIS TIME. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 81,300.