NHTSA Complaint #10346274 — 2010 FORD TAURUS

THE 2010 FORD TAURUS LOSES POWER AND THE VEHICLE SHUTS OFF AT SPEEDS WITHIN AND EXCESS OF 65 MPH. WHEN THE DEFECT OCCURS, THE ENGINE TURNS OFF, THE THROTTLE IS DEACTIVATED, THE CENTER STACK CONSOLE IS DEACTIVATED AND THE MESSAGE CENTER IN THE VEHICLE'S CLUSTER TELLS THE DRIVER TO PUT THE VEHICLE IN PARK. THE DRIVER MUST THEN PLACE THE VEHICLE IN PARK IN ORDER TO START THE VEHICLE ONCE AGAIN. THIS ISSUE HAS OCCURRED TWICE WITHIN 45 DAYS. FOR THE FIRST OCCURRENCE, THE VEHICLE WAS PROVIDED TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED TO PERFORM A ROOT CAUSE ANALYSIS. NO ISSUE WAS FOUND AND THE VEHICLE WAS RETURNED TO THE OWNER. THE DEFECT OCCURRED ONCE AGAIN ON JULY 29, 2010 AND THE FORD DEALERSHIP HAS BEEN CONTACTED TO PICK UP THE VEHICLE ONCE A LOANER VEHICLE CAN BE OBTAINED. NO PHYSICAL CHANGE OR IMPROVEMENT HAS BEEN MADE TO ADDRESS THIS ISSUE AT THIS TIME AND FORD FIELD SERVICE ENGINEERING HAS NOT BEEN INVOLVED OR NOTIFIED. *TR